Review of the Museums Standards Programme for Ireland

The Heritage Council is seeking the services of a consultant(s) to carry out an evaluation of the Museum Standards Programme for Ireland.

The Museum Standards Programme for Ireland (MSPI) was established by the Heritage Council in 2006 to benchmark and promote professional standards in the care of collections and to recognise through accreditation the achievement of those standards within the Irish museum sector (see brief for further details).The programme has been in operation for over a decade and a complete review of its operation and structure is now required to ensure the ongoing relevance of the programme.

B Requirements

The successful applicant will carry out an evaluation of the MSPI and present a report to the Council setting out the results of this analysis. This report will be required by close of business on 08 March 2020. The successful applicant will be provided with suitable briefing by the Council to allow the analysis to be carried out. The analysis should include, inter alia, the following:

i) To provide the Heritage Council with an evaluation and analysis of the impact, outputs and outcomes of the MSPI.

ii) To analyse how the MSPI helps deliver on the strategic objectives of the HC and its parent department, Dept of Culture, Heritage and the Gaeltacht.

C Format of Submissions

The deadline for submissions is 12 noon on Tuesday 10th September 2019.

The following is required in response to this request for tender:

a) A statement of your understanding of the issues and the requirements of the Council.

b) A fee proposal. This should be sufficiently detailed to cover expenses including printing costs of any reports. The proposal should be based on a fixed fee. All prices should be stated ex VAT, with the rate of VAT payable (where applicable) clearly stated separately. All prices quoted should be fully inclusive of any travel, subsistence or other costs necessary to effectively discharge the role.

c) The proposed methodology and approach in providing the services, including a timetable for the review, and how this matches the requirements as outlined above.

d) Demonstrate experience of recent and similar work in the museums sector and/or related sectors. A profile of the individual/team involved directly in this work must be included.

Submissions which do not include this information will be deemed ineligible.

D Specific topics to be addressed in the Evaluation:

1 Current standards and processes

1.1 To evaluate if the Museum Standards Programme, including, but not limited to, the eligibility requirements, standards, training, factsheets etc., remain fit for purpose:

• As a Programme for the Irish museum sector

• As an inclusive Programme for Irish collections that meet eligibility requirements

• with regard to the nature and scale of participants: current and potential

• With reference to minimum requirements for SPECTRUM 5

• Local Government Reform Act 2014: implications for governance of Local Authority Museums in the context of eligibility, governance and museum management standards

1.2 To examine and advise on the application and accreditation processes and whether they remain fit for purpose.

1.3 To examine and advise on the current advice, fact sheets and training element of the Programme

1.4 To advise on the current standards in relation to consistency, potential updating, revised wording on the requirements and guidelines for current standards.

2 Outputs and Outcomes

2.1 To identify and assess the outputs and outcomes of the Programme to all stakeholders, including inter alia the participating institutions, the HC, DCHG, museum visitors researchers and the collections cared for by the participating institutions.

2.3 To assess the benefits of the Programme in helping deliver and support the Heritage Council’s strategic objectives and those of the DCHG.

3 Resourcing

3.1 To advise on the capacity and resourcing of the Programme to maintain a service to current and to facilitate future participants.

3.2 To advise on options on how to develop the programme over next 5 years and in the context of recent policy developments and plans e.g. Heritage Ireland 2030, Culture 2025, Programme 2040, and HC strategic planning.

4 New areas of museum practice

4.1 To advise on new or evolving areas of museum practice where the application of standards might be considered as part of an accreditation scheme, and to make recommendations on minimum standards where appropriate. These areas could include, inter alia:

• Communications and marketing and its use by the range of eligible participants,

• Communication using web pages and social media,

• Collections management systems,

• Digitisation of collections,

• Disposals policy.

The methodology should include inter alia

• The use of both qualitative and quantitative assessment.

• Field work via interview, surveys with HC co-ordination, participants and assessors, key stakeholders such as MSPI Advisory Group members, the Irish Museums Association, Local authority Museums Network, ICOM Ireland, key funders in the museum sector including Dept of Culture Heritage and the Gaeltacht.

• contextual comparator with two relevant international museum accreditation schemes and the ICOM definition of a museum.

5 Project Deliverables

• Report on the overview of the MSPI as outline in sections 1 to 4 with recommendations pertaining to same.

• Draft wording to update existing standards and factsheets where relevant.

• Data sets and analysis.

E Further Information

(a) Requests for further information or clarification in respect of any aspect of this tender should be addressed to Beatrice Kelly, Head of Policy and Research by 5 pm on 5 September 2019 and sent by email to bkelly@heritagecouncil.ie and gcroke@heritagecouncil.ie

(b) Any clarifications on the tender resulting from these requests made during the advertising period will be put up on the Heritage Council website.

(c) The basis of payment will be on presentation of a final report to the satisfaction of the Council.

(d) No additional fees other than those originally quoted will be paid. Agreement may be negotiated on payment of fee by instalments, and on the production of interim reports.

(e) The successful applicant will be required to promptly produce a tax clearance certificate before a commission is accepted.

(f) In accordance with Government requirements Withholding Tax will be deducted at the rate of 20% exclusive of VAT, for all charges.

(g) The work shall be deemed to be carried out in Ireland and shall be governed by the laws of Ireland.

F Assessment of Submission

The Heritage Council will accept the economically most advantageous tender based on the following criteria:

• Qualifications of the Individual(s)

• Relevant Experience

• Understanding of Brief

• Track record of delivery

• Value for Money

• Capacity to Commit Resources.

Minimum Requirements: Quotations must achieve the minimum marks allocated to each of the qualitative sub-criteria. Failure to achieve the minimum mark in any one of the qualitative sub-criteria will result in the elimination of the Quotation from the Competition.

Please note that the Council reserves the right to reject any or all of the proposals submitted and is not obliged to accept the lowest tender.

If considered necessary, interviews will be held with short-listed candidates on Tuesday 17th September 2019 in Kilkenny to seek further clarification on submissions.

Applicants must agree to maintain the confidentiality of this information and agree that any rights to the information published remain with the Heritage Council.

Submissions for this programme evaluation must be submitted by email to Beatrice Kelly Head of Policy and Research bkelly@heritagecouncil.ie and to Gerald Croke gcroke@heritagecouncil.ie by 12 noon on Tuesday 10th September 2019. Submissions received after this deadline will be deemed ineligible.

G Conditions of Contract

i. The basis of payment will be on presentation of a final report to the satisfaction of the Council.

ii. No additional fees other than those originally quoted will be paid. Agreement may be negotiated on payment of fee by instalments and on the production of interim reports.

iii. The successful applicant will be required to promptly produce a tax clearance certificate before a commission is accepted.

iv. In accordance with Government requirements Withholding Tax will be deducted at the rate of 20% exclusive of VAT, for all charges.

v. The work shall be deemed to be carried out in Ireland and shall be governed by the laws of Ireland.

vi. The Heritage Council will remain the sole owner of all end products e.g. creative concepts, ideas and any other related items or documents, irrespective of whether or not the contract is terminated prior to its completion.

vii. The Heritage Council retains the right to withhold payment where a contractor has failed to meet its contractual obligations in relation to the delivery of service to an acceptable level of quality.

viii. In the event of breakdown in working relations, the Heritage Council reserves the right to go to tender again or to terminate the contract at any stage on payment of reasonable and agreed costs accrued to the date of termination.

ix. The Heritage Council requires that all information pursuant to this contract will be treated in strict confidence. Under no circumstances may information be disclosed to other parties without the express permission of the Heritage Council.

x. Any conflicts of interest involving a contractor must be fully disclosed to the Heritage Council.

xi. The successful company shall be required to hold for the term of any Services Contract all necessary insurances.

xii. The successful company should allow for at least three meetings with the Heritage Council and the MSPI Advisory Group and for the production of a draft final report and final report.

xiii. The main point of contact with the Heritage Council will be with the Head of Policy and Research, Beatrice Kelly.

Queries re MSPI programme evaluation

6 September 2019

In response to further queries, I can clarify the number of copies of the final report to submit at the end of the consultancy - a soft copy, and one hard copy.

30 August 2019

In response to further queries, I can clarify that qualitative data gathered as part of the research may be anonymize. Where information is given in confidence, it does not have to passed on to the HC as part of the deliverables.

Please note too, that the deliverable on “rewording” is only required WHERE RELEVANT. It is not envisaged that this would extend any further than simple textual edits or amendments.

21st August 2019

The maximum contract price for this tender is capped at €25,000 (excluding VAT) however service providers should note that this is a maximum figure and should they wish to achieve a competitive advantage their bid should be priced accordingly.